Refund policy

Returns & Exchanges

We currently do not support returns or exchanges in the following cases:

-The customer ordered the wrong size, color, or product.

-The customer changed their mind after receiving the product.

Please ensure that you carefully review product details, sizing guides, and colors before placing your order.

Damaged Products & Manufacturing Errors

In the rare case that your item arrives damaged or contains a manufacturing defect, we will gladly offer you a free replacement or a full refund.

To qualify:

-You must contact us within 30 days of receiving your product.

-You must provide a clear photo showing the damage or defect.

-There is no need to return the damaged item.

Please reach out to us at healing4joy.store@gmail.com with your order details and photo evidence, and we will resolve the issue as quickly as possible.